Privacy Policy

Maine Trailer respects and is committed to protecting your privacy, and will never sell your personally identifiable information to anyone. We may collect personally identifiable information on some pages of our site. Regarding registrations, State agencies may have their own privacy statements posted on their sites. Those statements will override this policy only if they provide greater protection to you.

Collection of Information

Maine Trailer automatically collects some information when you look or search through our web pages for statistical purposes only. We use the information to make our site easier to use. This includes absolutely no personal information unless you provide it in a form. The information collected includes the following:

  • The date and time of your visit
  • Information about your browser type and operating system
  • The parts of our web site you visited
  • The Internet address of your computer and the site that sent you to us (IP address)
  • If you used a search page to find us, the search terms you entered

Maine Trailer does not ever automatically collect information like your name, address, e-mail address, or phone number. However, in order to complete some services you may need to provide personal information. Supplying this information is voluntary. We do not use or place spyware on your computer.

E-mail

E-mail sent to mainetrailer.com may be stored for a time. This will allow us to respond to the request, forward it to the appropriate employee, or for valuable feedback to help improve the website. Under Maine law, e-mail addresses are public records and as such are available for inspection by the public via the state government.

Online Forms and Payment Information

Any information you supply during the completion of an online form will be considered voluntary. This information will be treated the same as any provided in person during a visit to the agency. In the case of registrations, it may be necessary to share this information with the Bureau of Motor Vehicles for proper handling.

Your payment information is always safe. Our SSL software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address so that it cannot be read over the internet.

Cookies

Maine Trailer uses cookies for certain types of online services. Cookies are small text files set by a website and stored by your web browser and sent back to the website when you visit again. Cookies also store information provided by you and facilitate complex and customized services. Your browser’s “help” feature will tell you how to disable cookies. Cookies allow you to take advantage of many online service.

Cookies allow us to make complex online services easier for you to use. We use them to save you the trouble of retyping information already provided. We also use them to track your progress while a transaction is in process. When used this way, the cookie is deleted when you leave the website.

Cookies also allow us to provide customized services. In these cases, without storing sensitive data, a cookie is permanently stored on your web browser that lets you view web pages customized by you on earlier visits and provide us statistics about repeat visits.

Refund Policy

Maine Trailer offers a 30 Day Money Back Guarantee on almost every product we offer. Please call us at 800.244.5718 x. 222 to obtain an RMA number (Return Merchandise Authorization) within 30 days of your purchase date. All refunds will be provided as a credit to the card that was used at the time of purchase.

Subscribers

Some visitors subscribe to special services through a MailChimp or New Life Parts subscription account. Information provided during sign up is used to manage accounts. These records are confidential. They will only be released with subscriber’s written permission.

Public Disclosure

Unless specifically protected under federal or state law, any information provided may be inspected by the public or disclosed. Please refer to 1 MRSA Chapter 13 for more information on public records and under what circumstances it is released.

Incorrect Information

Information presented on the Maine Trailer site is done on the behalf of Maine Trailer. If you find something that is out of date or wrong please contact the Maine Trailer webmaster. Do not include any sensitive data, such as your personal information, when you contact us to correct data inaccuracies. The secure transfer of this type of information will be arranged later if necessary.

Contact Information

To offer comments about the Maine Trailer website or this Privacy Statement, contact the Maine Trailer webmaster.